Studio Etiquette & Terms/Conditions

The culture at Pol-arise is a supportive one, and is based on courtesy, co-operation and mutual respect between students, staff and management. We expect all students and staff to respect and abide by our Etiquette Policies, and ensure we all understand the terms and conditions of participation in classes, workshops, parties and events.

* Please consider your commitment to these classes as there will be NO refunds, credits or transfers to a future term, or to another student. This policy applies to change of mind as well as change of circumstances. In the event of your cancellation out of a term or course, any payment you have made will be forfeited!

* Whether using our online booking system or booking over the phone/in-studio – by making a booking and payment you are acknowledging that you understand and accept these terms and conditions. 

* When re-booking into a future term of classes, bookings close seven (7) days before the new term starts. Any bookings after this time are considered late bookings and are subject to availability of places in a class and may attract a $10 Last Minute Booking Fee. (Please note: this does not apply to New Students booking into their first term of classes).

* Our classes are subject to minimum numbers and we reserve the right to cancel and/or re-schedule class/es should insufficient bookings be received into a class. In the event of cancellation, every effort will be made to find an alternative class time or venue. 

* Some pole and aerial moves can be more challenging and/or dangerous than others, and we must insist that our instructions are followed at all times.                                          

* You will not be permitted to participate whilst intoxicated or under the influence of drugs. 

* Pol-arise is not obligated to provide substitute (make-up) classes if you fail to turn up to your scheduled class. Any missed classes will be forfeited if the required notice is not given. Please refer to the information provided on your preferred studio page for more details.                     

* Make-Up classes are only offered subject to availability of places in an alternative class, and must be taken within the same term. They will not be rolled over to future terms, and if a substitute time is not found, any classes missed will be forfeited. There is a maximum of 2 make-up classes per student, per term.                      

* You acknowledge that copyright & all other intellectual property in the Classes, including the right to reproduce wholly or in part any pole dancing and aerobic routines, belongs to Pol-arise Australia P/Ltd absolutely. You undertake not to reproduce or copy wholly or in part the Classes, including but not limited to the Pole Dancing tricks and routines, for the purposes of instructing others, for personal financial gain/profit or for financial gain or profit on behalf of others. Attending these classes does NOT qualify you as a Pole, Dance or Aerial Instructor!                                                                                                          

* We expect that fellow students, staff and management are treated with respect and courtesy at all times. We reserve the right to refuse entry to classes if this is not adhered to.                                          

* We do accept pregnant women in our classes, but in the event of an unexpected pregnancy mid course, we recommend that you check with your doctor as to whether you are able to continue with your classes. Should you not be able to continue, we require a medical certificate stating this and a ”House Credit” will be offered for any unused classes for after the baby arrives.                                                                                                                              *

* When undertaking any new form of exercise, you should consult your doctor/health professional first.                                          

* Please do not bring your partner or children to classes.

* By participating in Pol-arise classes, you agree that you are personally and unconditionally assuming responsibility for any harm, damage or loss suffered as a consequence of participation in classes. To the extent permitted by law, you release, indemnify and will keep indemnified Pol-arise Australia Pty Ltd, its Franchisees, officers, employees, contractors and agents from and against any claims, rights and causes of action, including claims for negligence arising from your participation in Classes. This document may be produced and relied upon as complete defence to any such claim.                     

* By bookings, paying and participating in a class, you agree that you understand and agree to comply with all of the above terms and any other policy introduced by Pol-arise and notified in studio, newsletters and e-mail.